Rights Protection Center

FX3431137949

Within 1 year

A friend recommended the XM trading platform website, saying they were running a promotion. I deposited 1000 USD and received a bonus of 200 USD, totaling 1200 USD. I made a profit of 1298 USD in trades, but the platform only allowed me to withdraw the initial 1000 USD and only to a bank card. The transaction fee caused a loss of 20 USD. The withdrawal was flagged by the bank's risk control. They didn't even release my profits. This was my first deposit and trade, and I ask the platform to appeal for my losses. Thank you!

FX2019291200

Within 1 year

Unplugging the network cable, sudden data interruption during trading, customer service not answering calls, online support not responding

huang3321

1-2 years

It suddenly got stuck today, unable to connect to the server or reach customer service.

all

Within 1 year

The platform is stuck and unable to close positions or trade.

风一样的男子1

3-5 years

First, I couldn't log in, and now after logging in, the system has been frozen for an hour with no operation possible. This kind of situation happens frequently, which is really frustrating.

FX2799648942

Within 1 year

Unable to trade, there are orders that cannot be stopped loss.

Livermore

1-2 years

Deposited using bank card. After refunding the principal to the bank card, I cannot withdraw the profit. Sought assistance from relevant departments but the issue remains unresolved due to continuous delays.

渐行渐远ζ□

3-5 years

The platform is frozen and unresponsive.

渐行渐远ζ□

3-5 years

The platform is frozen and unresponsive.

Zzz

Within 1 year

Transferred deposit using EUI, but the account still shows no inflow. Can't reach or resolve with customer service.

白加黑 ?

Within 1 year

Haven't played for a few days, profits were deducted from withdrawal without reason.

G

Within 1 year

They won't let me trade for no reason, it's always stuck, and I can't withdraw money.

小文8113

Within 1 year

The platform data is not updating, operations cannot be performed, withdrawals are unavailable, and customer service cannot be reached.

FX3445906801

Within 1 year

Dear Vantage Markets Support Team, I am facing an issue while trying to withdraw funds from my account. Account Number: 16250244 Platform: 5th SWAP-FREE Standard STP Balance: 139,879.50 USD Whenever I try to submit a withdrawal request, I receive the following message on screen: "Unfortunately, you are currently unable to submit a withdrawal request. Please contact support@vantagemarkets.com for more information." Kindly check my account and let me know the reason for this issue. Please guide me on how I can successfully process my withdrawal. Thank you for your prompt assistance. Best regards, Pappu Kumar Yadav

FX2736711666

Within 1 year

Garbage platform, don't trust it, they've taken all my capital.

FX3012695739

Within 1 year

Platform system issues prevented deposits, leading to a margin call, and it still hasn't been resolved.

cat6830

3-5 years

What's going on with the withdrawal being rejected and still processing?

FX2025846122

1-2 years

How much longer are you going to be stuck? It's been stuck on the transaction interface since 11 o'clock, and now it's past 1 o'clock—still frozen.

FX2447588028

Within 1 year

Unable to close positions for an extended period

FX2435008398

Within 1 year

I have been trading on this account all day today. It was consistently profitable, but suddenly in the evening, the account became unusable—withdrawals are blocked, trades cannot be found, and the platform has swallowed the money in my account. I demand an explanation.