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Resolved
Trading prohibited, withdrawals unavailable
Object 
Exness
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$1,000(USD)
Time
2day10hour
Mediation Progress
Hong Kong Three days ago
Solved after user's confirmation 
CAIWENJI
CAIWENJICyprus In a week
Reply Exness
Dear customer, regarding your inquiry, you may contact our 24-hour customer support team with details of your specific situation. You may also send an email from your registered email address to the official customer service mailbox at support@exness.com (please provide your trading account number and order number, and ensure the email address is correct). If you have already communicated with our official customer service, please continue replying to the email or consult the 24-hour online support on our official website. Thank you.
Reply
Hong Kong In a week
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong In a week
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong In a week
Start Mediation CAIWENJI 
CAIWENJII deposited 1000 into Exness in November to trade, and after trading normally for almost a month, I was still down over 100. On Monday, I was suddenly banned from trading, and I couldn't withdraw my funds either. When I tried to transfer, they said it was due to technical reasons and would take 24 hours to process, but several days have already passed. Customer service isn't responding—they're just pretending not to hear. Is this a scam platform? Below are my normal trading records.
Start Mediation
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