Global Broker Regulation Inquiry App
WikiFX
Amount resolved within one month(USD)
$66,945
Number of People Resolved
15375
I wish they resolve the
I wish they resolve the issue, but they refused to refund my money. They stated my account was in the negative, which is false, and proceeded to drain my account to zero. I feel deeply upset by this. The representatives were rude, unhelpful.
Broker
HEADWAY
Exposure Type
Others
Saudi Arabia
2025-09-08
Saudi Arabia
2025-09-08
They're making an excuse
They're making an excuse to steal my funds saying My account has crossing with Samantha gross using their bot which is not accurate because I don't even know that person And I don't know what he has to do with my funds missing on my trading account
Broker
HEADWAY
Exposure Type
Others
Saudi Arabia
2025-09-08
Saudi Arabia
2025-09-08
Why can't I withdraw
Why can't I withdraw my money? It is saying that I can't withdraw my money due to "History Activity in Your Account" which isnt helpful. It says all my money is available to withdraw but my account is blocked from withdrawal but I can obviously deposit money just fine. How do I fix this? because it is unfair been trading for a while
Broker
NPBFX
Exposure Type
Unable to Withdraw
United States
2025-09-08
United States
2025-09-08
The Markets4you platform
The Markets4you platform feels like a scam. In a 24-year trade on the British pound against the Japanese yen, I set a stop-loss at 150.00. However, when the market fluctuated, the actual stop-loss price was 149.50, a 50-point slippage, which directly led to a significant loss on that trade. I counted 60 trades I made on the platform over the past month and a half last year, and 40 of them experienced varying degrees of slippage. Slippage exceeding 30 points accounted for 66.7%. The platform also frequently restricts investors' trading operations during periods of extreme market volatility, preventing them from closing positions or placing orders in a timely manner. This has caused me to miss out on numerous stop-loss and profit opportunities. I urge everyone to be vigilant and resolutely resist this platform, which is full of deception and lacks integrity.
Broker
Markets4you
Exposure Type
Severe Slippage
Malaysia
2025-09-08
Malaysia
2025-09-08
The Levels platform suffers
The Levels platform suffers from severe slippage. During a relatively stable gold market, where I frequently trade, I placed a buy order at $1,850 per ounce. Normally, slippage should be around $3-5. However, on Levels, the actual transaction price reached $1,858 per ounce, a staggering $8 in slippage. I carefully reviewed my gold trading history on the platform over the past two months. Of my 80 trades, 50, or 62.5%, experienced abnormal slippage (slippage exceeding $6). Furthermore, the platform's spreads are extremely unreasonable. While other reputable platforms typically offer spreads of $2-3 on gold trading, Levels' spreads frequently hover between $5-8, significantly increasing my trading costs. Beyond trading issues, the platform's customer service is also abysmal. Their customer service was extremely perfunctory, offering no substantive solutions to my issues. This platform has absolutely no regard for investors' interests and is a thoroughly deceptive platform.
Broker
Levels
Exposure Type
Severe Slippage
Vietnam
2025-09-08
Vietnam
2025-09-08
Unable to withdraw more
Unable to withdraw more than what I've deposited. Over the years my investment has grown a decent bit, however, recently I've wanted to take some money out to fill up my lifetime ISA before the end of the tax year.
I sold some stocks and tried to withdraw but discovered I can't withdraw above what I've invested?
Asked the AI bot and it confirmed this.
Is this true for anyone else?
If this is true this seems really concerning which I have already taken some months trading already
Broker
PURPLE TRADING
Exposure Type
Unable to Withdraw
United States
2025-09-08
United States
2025-09-08
Trade245 is rejecting
Trade245 is rejecting all of my withdrawal requests. My current balance is 15.102 usd and I've trying to withdraw my funds but keep rejecting all the requests claiming lack of trading activity which is not true at all since I have traded 11 lots in less than a week, and they keep pushing me to trade more lots to be able to withdraw my money. They behave like a scam broker because they have no right to retain a customer funds. Now I have asked them to terminate my account and return all my funds to the credit card used to deposit but they don't respond. I think everyone should be aware of this broker.
Broker
trade245
Exposure Type
Unable to Withdraw
Nepal
2025-09-07
Nepal
2025-09-07
whats wrong, why cant
whats wrong, why cant i withdraw? and I got the account for long because am always trading with it
Broker
NPBFX
Exposure Type
Unable to Withdraw
United States
2025-09-07
United States
2025-09-07
why always rejecting
why always rejecting my withdrawals and there is no concrete reason for it. this shouldn't be happening like that please
Broker
NPBFX
Exposure Type
Unable to Withdraw
United States
2025-09-07
United States
2025-09-07
Why does it say I can’t
Why does it say I can’t withdraw my funds. It keeps coming up with some money laundering thing and I can’t withdraw my funds
Broker
NINJATRADER
Exposure Type
Unable to Withdraw
United States
2025-09-07
United States
2025-09-07
Disappointing Spread Experience with Levels Broker
My experience with Levels broker has been frustrating because their spreads are not stable at all. They constantly widen during trades, even when the market isn’t highly volatile. This makes trading unnecessarily expensive and stressful. What they advertise about tight spreads doesn’t match the reality, and it feels very misleading.
Broker
Levels
Exposure Type
Severe Slippage
Germany
2025-09-07
Germany
2025-09-07
Levels Broker Spreads Not What They Promise
Levels broker promotes low spreads, but when I started trading, I quickly realized it was misleading. The spreads widen too often, especially at crucial moments, adding hidden costs to every trade. It feels unfair and unprofessional, making it very difficult to trust their platform.
Broker
Levels
Exposure Type
Others
Germany
2025-09-07
Germany
2025-09-07
Frustrating Spread Issues with Levels Broker
Levels broker’s spreads are a big disappointment. They advertise competitive, low spreads, but once you’re trading, it’s a completely different story. The spreads suddenly widen during active sessions or even normal conditions, making it very hard to maintain profitability. It feels misleading and unfair because these hidden costs keep eating into profits, leaving me frustrated and doubting their transparency.
Broker
Levels
Exposure Type
Others
Germany
2025-09-07
Germany
2025-09-07
Misleading Spreads on Levels Broker
Levels broker claims to offer tight spreads, but in reality, they widen unexpectedly, especially during peak market hours. This constant change makes trading costly and frustrating. It feels deceptive because the spreads are nothing like what they advertise, cutting deep into potential profits
Broker
Levels
Exposure Type
Severe Slippage
Germany
2025-09-07
Germany
2025-09-07
I opened Buy 2.0 lots
I opened Buy 2.0 lots AAPL stock
As protection put 4 Sell Stop 2:50 between prices:
Sell stop 0.50 /103.90
Sell stop 0.50 /103.80
Sell Stop 0.50 /103.50
Sell Stop 1.00 /103.40
But when opening the market did not take the price set yesterday.
4 Sell stop But the opening price and had loss.
Now it's my fault?
Broker should not give me back the amount i lost?
The market did not give me chance to be able to close operations.
But I put these positions as protection.
Broker
Markets4you
Exposure Type
Others
Belgium
2025-09-07
Belgium
2025-09-07
During my trading with
During my trading with the company i hav come across a common malpractice of increasing the spread of a running trade to effectively cause a wipeout and make the traders loose the money.
I had four trading positions in GbpJpy , two hedged positions each of 30 mini lots with the below order numbers and details
117674678 buy 131.038
118179064 buy 129.915
118096852 sell 129.288
118213430 sell 129.188
All the above orders automatically got squared off and i had a wipe out of 897 usd. in total
all my orders were actually closed / squared off at a exact time of 14:29:59 on 16.08.2016 with a vast difference in the closed trade prices, the buy trades closed at a price of 129.356…. And the sell trades closed at 129.635 a difference of 28 pips, which in a perfect real world caused the margin call and wipeout.
The 5 minute mt4 candle 14.25 to 14.30 had open 129.53 high 129.563 low 129.158 close 129.318 ( my trades were closed at 14.29.59…hence this time frame would be legally Accountable
Broker
Markets4you
Exposure Type
Others
Belgium
2025-09-07
Belgium
2025-09-07
i had 2 buy order (#31924738
i had 2 buy order (#31924738 & #31925720 )my Take profit touch but did not work and my order close at Stopp Loss and as you see at 14:30:00 but it should close in previous candle at 14:29:00 that show markets4you technicalities problems on my account.
i had 2 Sell order again ( # 31944826 & #31944832 ) my Take profit touch but my orders did not closed again !! at that time i contact with online chat to correct it but after 1hours i were on online chat they say you should send an email to us and my order go to loss ,i send email and nothing happened again
Broker
Markets4you
Exposure Type
Scam
Belgium
2025-09-07
Belgium
2025-09-07
during trade with order
during trade with order buy WTI, at that time my order ~ +39$, I tried tu close by manual but can’t and report “NO PRICE”
I setup TP, but price move to over TP so much and many time, also it can’t take TP. I tried to close many time and took around nearly 01 hour, but I can’t close
Broker
Markets4you
Exposure Type
Scam
Belgium
2025-09-07
Belgium
2025-09-07
I traded here for sometime
I traded here for sometime but then decided to withdraw my funds. I requested my withdraw on 27th March. They promised that it will arrive with 5 working days. I waited and it didn’t arrive in 5 working days. Then i tried to contact the customer service team, which is just a telegram message. There is no other channel to get help, a phone number is on the website but nobody picks it ever. You can’t call the telegram either since they have disabled calling. Anyway I kept asking through text and sometimes the telegram message didn’t get any response. After two more weeks when my money didn’t arrive I got much worried and tried to contact the legal firm where it has been registered. However I found out that this broker is not registered anywhere.
Broker
Levels
Exposure Type
Unable to Withdraw
Germany
2025-09-07
Germany
2025-09-07
I have tried to make
I have tried to make a withdrawal on my account but it is always rejected, customer service always says it will be processed by accounting but my withdrawal is always rejected. I have tried to withdraw dozens of times but the result is the same never processed.
Broker
Levels
Exposure Type
Unable to Withdraw
Germany
2025-09-07
Germany
2025-09-07
Exposure
Unable to Withdraw
Severe Slippage
Scam
Others
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Amount resolved within one month(USD)
$66,945
Number of People Resolved
15375
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