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As an experienced trader, I have encountered several serious drawbacks with Billionext that I believe are essential for others to understand before considering this broker. One of the primary issues I faced was with their customer support. Trying to contact them about withdrawal issues or even general queries proved nearly impossible, as there was no clear or responsive communication channel. This lack of transparency and direct contact deeply concerned me, especially given that swift, reliable support is crucial when dealing with funds and rapidly changing markets. Beyond customer service, platform stability raised significant red flags for me. At one point, the broker changed both its name and operational platform without clear notice or authorization, which resulted in my funds being suddenly transferred from MetaTrader 4 to a separate application and then converted into a proprietary stablecoin. Since that migration, withdrawal functions became disabled, and my capital was effectively locked, with no ability to access or exchange funds. Attempts to resolve this through the broker’s channels were unproductive, and continuous changes only heightened my sense of risk and exposure. Ultimately, my experience underscores the importance of only engaging with brokers that maintain robust regulation, transparent client communication, and stable operational practices. In my view, the issues with Billionext’s support and unstable platform present considerable risks that no prudent trader should ignore.