KVB, you've gone too far! I applied for a withdrawal according to the normal process and submitted all the necessary documents. But you've been perfunctory and given all sorts of excuses, simply not letting me withdraw my funds. From the time I submitted my application until now, every time I contacted customer service, I've received meaningless replies, either saying it's under review, or that there's a system problem, or else they've just shifted the blame. No one has been able to truly resolve my issue. Looking at the data you provided, the spreads fluctuate wildly, seriously out of line with normal market conditions. I thought it was a one-off, but later discovered it seems to be a regular occurrence on your platform. Your actions are a complete scam for us investors! The funds I invested were the hard-earned savings of myself and my family, yet you're so brazenly trampling on our trust and preventing us from withdrawing our funds.