该平台在2025年10月16日晚卡盘，导致本人空单无法平仓-Exness-Rights Protection Center-WikiFX

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该平台在2025年10月16日晚卡盘，导致本人空单无法平仓

Object

Exness

Issue

Others

Requirement

compensation

Amount

$600(USD)

Time

23day2hour

Mediation Progress

Hong Kong 11-14

Solved after user's confirmation

JIANGHUHANGLUREN

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Hong Kong 10-22

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WikiFX Overseas Customer Service

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Hong Kong 10-22

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WikiFX Mediation Center

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Hong Kong 10-21

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JIANGHUHANGLUREN

本人账户是美分账户165066916，2025年10月16日晚遇到平台卡盘无法交易无法平仓，手里的0.19的空单无法平仓，挂的黄金4275的0.19反向保护突破多单也无法成交！等到恢复时！价格已经上涨到一定高位，造成至少600美金损失！我是保守估计，也没算前面黄金426几时不能平仓的损失，单单算4275挂的突破单没有成交保护造成的损失，已经很大仁大义了！想着在平台长期发展呢！本人还做了录屏

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