Regarding the TMGM platform, they only process requests once a week every Friday. Each time a new issue arises, they demand various supporting documents, which severely delays the processing progress. They claim there are issues with my trading but have not provided any evidence. Now, they are even maliciously and illegally withholding my principal. Despite my cooperation since June 27, it has been over two months, and they continue to delay the return of my principal. I request the platform to assist with the withdrawal and expedite the process. Thank you.

Dear customer, regarding your inquiry, please email our official customer service team at support@tmgm.com, with the details of your account and the order in question. We will investigate and get back to you as soon as possible. Thank you!

本人于2025年4月30日在TMGM开户做交易，前后总计入金1万＄，6月27日，TMGM以交易调查为由，直接封禁我的个人后台、账户（直接登陆不了那种，连本金都出不了），截止今天7月28日，违法占用我的本金一个多月！实际情况如下： 1，说我交易违规，并未出示任何违规证据。 2，违规封禁本人后台，违法占用本人资金！ 3，交涉无果，沟通交涉过程爱搭不理，变着法子要各种材料，要完一个换一个，处理进度，一拖再拖！