If you believe your order has been affected, to investigate this specific transaction, we kindly request that you send an email from your registered email address to support.cn@icmarkets-cs.com. Please use the subject line "Request for Trade Investigation," and include your trading account number, the order number in question, along with a brief description of your concern. We aim to respond within 3-10 business days. Thank you for your support and understanding.

退款时让我提供什么个人钱包地址，在我反复说你们平台出入金验证过这个钱包，也不做任何说明或提醒，就等着客户自己犯错吞入金资金，导致我无法入金