Take my deposit 1000$-MONETA MARKETS-Exposure-WikiFX

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Take my deposit 1000$

FX4146786600

Within 1 year

Unverified

Exposure

I deposited $1000, and made 900 profits, and Then the broker suddenly closed my account and kept both my deposit and profits. They claimed “suspicious trading” Even if they had concerns, a deposit is my money, and keeping it is not acceptable for any regulated broker. Very bad experience and zero transparency

Reply from official MONETA MARKETS

Hello, we sincerely apologize for the inconvenience caused by this situation. To ensure the fairness and compliance of the trading environment, the company has established a relatively strict and comprehensive risk control and review process. Certain special transactions require further verification, which results in a relatively longer processing period. We have completed the verification, and your relevant funds were refunded on December 3. If you have any further questions regarding this matter, please feel free to contact us. We will do our best to provide additional clarification and assistance. Thank you for your understanding and support.

Original

您好，非常抱歉此次情况给您带来的不便。为保障交易环境的公平与合规性，公司设有一套较为严格且完整的风险控制与审查流程，对于部分特殊交易需要进行进一步核查，因此处理周期相对较长。我们已经完成核实，您的相关资金已于 12 月 3 日完成退回。如您对本次处理仍有任何疑问，欢迎随时与我们联系，我们将竭诚为您提供进一步说明与协助。感谢您的理解与支持。