Account suspected of being compromised-SOOLIKE-Exposure-WikiFX

Global Broker Regulation Inquiry App

WikiFX

Account suspected of being compromised

KIA Yeh

Within 1 year

Unverified

Exposure

1. 2025-07-17 20:45 Unable to log in to Soolike account, suspected of being hacked due to internet disconnection 2. 2025.07.17 15:43:05 "Rebalancing Points" = 30 points, not reaching the 400-point threshold, initiating rebalancing. See sheet 0707 for normal rebalancing records. 3. 2025.07.17 15:43:05 Gold was trading at approximately 3316, but a long order was executed at 3327.81. Obvious Slippage Slippage Compensation Mechanism Liability Determination: If slippage is caused by a broker's system failure or insufficient liquidity, you can apply for spread compensation or a refund of trading points. Regulatory Complaint: If negotiations with the broker are unsuccessful, you may file a complaint with regulatory agencies such as the FCA and CFTC. 4. After 3:44:21 PM, all three orders showed profits of 112 to 219, which clearly do not match the EA parameters. The second and fourth points indicate "obvious signs of manipulation." This is because the EA parameters used are clearly inconsistent. The EA parameters are as follows. After reporting this to Sooike customer service, they claimed it was an EA distortion issue. They were unable to provide any evidence of suspected account compromise. SooLike Capital Markets Contact Information alex.elia@soolike.com https://www.soolike.com

Original

帐户疑似遭入侵操作

1. 2025-07-17 20:45 发现无法登入Soolike 帐户, 疑似遭断网入侵 2. 2025.07.17 15:43:05 “调仓点数” = 30 点，没有到达四百点调仓门槛，即启动调仓参考 0707 sheet 正常调仓记录 3. 2025.07.17 15:43:05 当时黄金行情约 3316, 却在 3327.81 价位成交多单。明显滑点滑点补偿机制责任判定：若滑点因经纪商系统故障或流动性不足导致，可申请差价补偿或交易积分返还监管投诉：如与经纪商协商未果，可向FCA、CFTC等监管机构投诉 4. 2025.07.17 15:44:21 之后三笔订单全部盈利 112 ~ 219 》20, 與 EA參數明显不符由第二，第四点可以发现 “明显人为操作痕迹" 。因與所用 EA參數明显不符 EA 參數如下经向 Sooike 客服反映，却推说是 EA 失真问题。完全無法回答上述账户疑似遭入侵操作之证据。 SooLike Capital Markets 联系人信息 alex.elia@soolike.com https://www.soolike.com